1. Acceptance of Terms
Welcome to Financial Helper ("we," "our," or "us"). By accessing or using our service, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our service.
These Terms constitute a legally binding agreement between you and Financial Helper regarding your use of our financial analysis platform and services.
2. Service Description
Financial Helper is a financial data analysis platform that helps users:
- Upload and analyze bank statements
- Track transactions and categorize expenses
- Detect recurring payment patterns
- Visualize financial data through charts and reports
- Set and track financial goals
- Gain insights into spending habits
3. User Accounts
3.1 Account Types
We offer two types of accounts:
- Temporary Accounts: Anonymous accounts created automatically when you upload a statement. Data is retained temporarily.
- Full Accounts: Registered accounts with email and password. Your data is permanently stored and accessible across devices.
3.2 Account Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
- Providing accurate and current information
4. User Data and Privacy
4.1 Data You Provide
When using our service, you may upload financial documents (bank statements) and provide personal information. You retain all ownership rights to your data.
4.2 Data Processing
We process your financial data to provide our services. This includes:
- Parsing and categorizing transactions
- Detecting patterns and recurring payments
- Generating analytics and insights
- Storing data securely in our database
5. Acceptable Use Policy
You agree NOT to:
- Use the service for any illegal purposes
- Upload data that you do not have the right to use
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the service
- Use the service to transmit malware or harmful code
- Violate any applicable laws or regulations
- Impersonate another person or entity
- Scrape, crawl, or use automated tools to access the service
6. Intellectual Property
6.1 Our Property
The service, including its design, functionality, code, graphics, and all related intellectual property, is owned by Financial Helper and is protected by copyright, trademark, and other laws.
6.2 Your Content
You retain ownership of all data and content you upload. By using our service, you grant us a license to use, process, and store your data solely for the purpose of providing our services to you.
7. Disclaimers and Limitations
7.1 No Financial Advice
Financial Helper provides tools for analyzing your financial data but does NOT provide financial, investment, tax, or legal advice. Any insights or recommendations generated by our service are for informational purposes only. You should consult with qualified professionals before making financial decisions.
7.2 Service Availability
We strive to provide reliable service but do not guarantee that the service will be:
- Available at all times without interruption
- Free from errors or bugs
- Secure from unauthorized access
- Compatible with all devices or browsers
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FINANCIAL HELPER SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, or other intangible losses
- Damages resulting from your use or inability to use the service
- Any financial decisions made based on our service
- Unauthorized access to your data
Our total liability shall not exceed the amount you paid us in the past 12 months, or $100, whichever is greater.
9. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit and at rest
- Secure database storage
- Regular security audits
- Access controls and authentication
However, no method of transmission or storage is 100% secure. You use the service at your own risk.
10. Termination
10.1 By You
You may delete your account at any time through the account settings. Upon deletion, your data will be removed from our active systems within 30 days.
10.2 By Us
We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, illegal, or harmful activities.
11. Changes to Terms
We may update these Terms from time to time. We will notify you of significant changes by email or through a notice on our service. Your continued use of the service after changes constitutes acceptance of the new Terms.
12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Financial Helper operates, without regard to its conflict of law provisions.
π§π· For Brazilian users: These Terms are governed by the laws of the Federative Republic of Brazil, including the Consumer Defense Code (Law No. 8.078/1990) and the General Data Protection Law (Law No. 13.709/2018). The jurisdiction of your residence is elected to resolve any disputes arising from these Terms.
12.1 LGPD Compliance
For Brazilian users, we guarantee compliance with LGPD:
- Financial Helper acts as Data Controller regarding your personal data:
- Data processing is carried out based on valid legal hypotheses (consent, contractual execution, legitimate interest):
- We guarantee the exercise of all rights provided in LGPD (see Privacy Policy):
- We implement appropriate technical and organizational measures for data protection:
- In case of a security incident that may result in relevant risk or damage, you will be notified immediately, as well as ANPD:
- You can contact our Data Protection Officer at dpo@financialhelper.com:
12.2 Consumer Rights (CDC)
For Brazilian users, the rights provided in the Consumer Defense Code apply:
- Protection of life, health, and safety against risks: Protection of life, health, and safety against risks
- Right to adequate and clear information about the service: Right to adequate and clear information about the service
- Freedom of choice of products and services: Freedom of choice of products and services
- Equality in contracting: Equality in contracting
- Protection against abusive or illegal practices: Protection against abusive or illegal practices
Abusive Clauses: Any clause that violates the CDC will be considered null and void
Liability: The liability limitations provided in these Terms do not apply when they conflict with the CDC
13. Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: support@financialhelper.com
Website: financialhelper.com
By using Financial Helper, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Brazilian users are guaranteed all rights provided in Brazilian legislation, including the Consumer Defense Code and LGPD, which prevail over any contrary provision of these Terms.